سياسة الخصوصية
Privacy Policy for deutsch-mit-suliman.com
Last updated: [20.11.2025]
1. Who We Are
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website deutsch-mit-suliman.com, create an account, buy our products or use our online courses and services.
The data controller responsible for this website is:
Suliman Abu Ghaida
Oststr. 51d
99867 Gotha
Germany
Email: info@deutsch-mit-suliman.com
If you are located in the European Economic Area ("EEA"), Suliman Abu Ghaida is the controller responsible for your personal data under the EU General Data Protection Regulation ("GDPR").
2. What Information Do We Collect?
We collect information from you when you:
• register on our website or create an account,
• submit a request or support ticket,
• purchase any services or products,
• respond to a survey,
• fill out a form,
• send us photos, testimonials or feedback,
• or otherwise use our website and services.
Depending on how you use our website, we may collect:
• contact details: name, email address, telephone number;
• account details: username, password (stored in encrypted form);
• order and payment data (for example, which products you bought, payment status – payment details are processed by our payment provider);
• communication data: messages you send us by email, forms or support tickets;
• technical data: IP address, device information, browser type, pages visited and similar usage information (often collected via cookies or logs).
You may also visit our site anonymously, but some features (for example, access to courses) may not be available without creating an account.
3. How Do We Use Your Information?
We use the information we collect from you for the following purposes:
• To create and manage your user account.
• To provide you with access to our courses, learning materials and other digital products.
• To process your orders and payments.
• To provide customer support and respond to your requests and support tickets.
• To send you important information about your account, purchases or changes to our services.
• Where permitted, to send you information about similar products or services you have already purchased, or newsletters if you have given your consent.
• To improve our website, services and user experience.
• To protect the security and integrity of our website and prevent abuse and fraud.
• To comply with legal obligations, such as tax and accounting requirements.
By creating an account, logging in, purchasing a product or otherwise using our services, you acknowledge that you have read this Privacy Policy and agree that we process your personal data as described here, to the extent necessary to provide our services and fulfil our legal obligations.
4. Legal Bases for Processing (EEA Users)
If you are in the EEA, we will only process your personal data when we have a legal basis to do so under the GDPR. This will usually be one of the following:
• Performance of a contract:
To create and manage your account, provide access to our courses and digital products, process your orders and payments, and provide customer support.
• Consent:
For example, when you subscribe to our email newsletter or accept non-essential cookies, or when you send us photos/testimonials for publication. You can withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal.
• Legitimate interests:
To protect the security of our website, prevent abuse and fraud, improve our services, and communicate with you about similar products or services you have already purchased, unless you object.
• Legal obligations:
To comply with tax, accounting and other legal requirements (for example, keeping invoice data for the period required by law).
5. How Do We Protect Your Information?
All sensitive payment information is processed securely by our payment provider (for example, Stripe). We do not store your full credit card details on our servers.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their own marketing purposes.
This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you — as long as these parties:
• act only on our instructions, and
• agree to keep this information confidential and protect it in accordance with applicable data protection laws.
We may also release your information when we believe it is appropriate to:
• comply with the law,
• respond to lawful requests from public authorities,
• enforce our site policies, or
• protect our rights, property, or safety, as well as those of others.
Some of our service providers may process your data outside the EEA. In such cases, we ensure that appropriate safeguards are in place (for example, EU standard contractual clauses or adequacy decisions).
7. Cookies and Tracking
Our website uses cookies and similar technologies to:
• keep you logged in and remember your preferences,
• enable basic functions of the website,
• and, where you have given your consent, analyse how visitors use our website and improve our services.
By clicking "Accept", "I agree" or a similar button on our cookie banner, you consent to the use of non-essential cookies as described in this Privacy Policy. You can withdraw your consent to non-essential cookies at any time by changing your browser settings or, where available, your cookie preferences on our website.
Please note that some essential cookies are necessary for the basic operation of the website. If you disable cookies, some features of the website may not function properly.
8. How Long We Retain Your Information
We keep your personal data only for as long as necessary for the purposes for which it was collected, or as long as required by law.
In particular:
• Account data is kept for as long as you have an active account with us.
• If you request deletion of your account, we will delete or anonymise your account data, except where we are required to keep certain information for legal reasons.
• Order and payment data (for example, invoices) are kept for the period required by tax and accounting laws (in many cases up to 10 years).
• Technical log files are kept for a limited time that is necessary for security, troubleshooting and maintenance.
When we no longer need personal data for the purposes described in this policy, and we are not required by law to keep it, we will delete it or anonymise it.
9. Photos and Testimonials
You may choose to send us photos (for example, personal pictures, workplace/study environment photos) or testimonials (written or video statements) about your learning experience.
By voluntarily submitting such material, you:
• explicitly allow us to publish, display, and use this material on deutsch-mit-suliman.com or related platforms,
• allow us to use the material for educational, promotional, and marketing purposes (for example, website gallery, advertising banners, social media posts),
• confirm that you own the rights to the submitted content or have permission to share it.
You also acknowledge that the material may be used without limitation in time, geography, or medium. However, nothing in this section limits your rights under applicable data protection law. Where our use of your photo or testimonial is based on your consent, you may withdraw your consent at any time by contacting us. In that case, we will stop using the material in the future and, where reasonably possible, remove it from our own platforms. Please note that we may not always be able to remove material that has already been printed or shared by third parties.
If you do not agree with these terms, please refrain from submitting such material.
10. Recording and Usage of Online Lessons
Some online lessons or live sessions may be recorded for educational and commercial purposes (for example, to make replays available to students or to create future learning content).
Recordings may include students’ voices, chat contributions and participation. By enrolling in our online courses and joining recorded sessions, you acknowledge that:
• the recordings remain the sole property of our platform,
• we may use the recordings to provide access to course participants and for future educational purposes,
• we may reuse or resell access to the recordings as part of our courses or memberships.
Nothing in this section removes your rights under data protection law. If you are in the EEA, you may object, in certain circumstances, to the processing of your personal data in recordings or request restriction or deletion. We will assess such requests in line with the GDPR and other applicable laws. In some cases, we may need to keep certain parts of recordings for legal or contractual reasons, but we will always try to respect your privacy as far as reasonably possible.
If you do not agree with recordings being made, please contact us before joining the course so that we can discuss possible options. If you do not agree with these terms, please do not enroll in courses that explicitly indicate that lessons are recorded.
11. Children’s Privacy
Children in the United States (COPPA)
We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect any information from individuals under 13 years of age in the United States. Our website, products, and services are directed to people who are at least 13 years old or older.
Children in the EEA
Our services are not directed to children under 16 years of age in the EEA without the consent of a parent or legal guardian. If you believe that a child under 16 has provided us with personal data without such consent, please contact us and we will take steps to delete such information where required by law.
12. GDPR – Your Rights as a User (EEA Users)
If you are in the EEA, you have the following rights in relation to your personal data (subject to the conditions set out in the GDPR):
• Right of access – to know whether we process your personal data and to receive a copy of that data.
• Right to rectification – to request corrections to inaccurate or incomplete data.
• Right to erasure – to request deletion of your personal data in certain situations.
• Right to restrict processing – to limit how we use your data in certain circumstances.
• Right to data portability – to receive a copy of your data in a structured, commonly used and machine-readable format and to transmit it to another controller where technically feasible.
• Right to object – to object at any time to processing based on our legitimate interests, including direct marketing.
• Right to withdraw consent – where processing is based on your consent, you can revoke your consent at any time.
To exercise these rights, please contact us using the contact details below or by opening a support ticket in your account area. We may need to verify your identity before responding to your request.
You also have the right to lodge a complaint with your local data protection authority in the EEA if you believe that your data protection rights have been violated.
13. Account Deletion and Contact
If you wish to delete your account, you can:
• log in to your account and open a support ticket, or
• contact us directly using the email address below.
We will process your request and delete or anonymise your account data as far as we are not legally required to keep certain information (for example, invoice data for tax reasons).
If you have any questions about this Privacy Policy or about how your data is handled, you can contact us at:
Email: info@deutsch-mit-suliman.com
Postal address:
Suliman Abu Ghaida
Oststr. 51d
99867 Gotha
Germany
14. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes in our services or in applicable law.
If we decide to make changes, we will post the updated version on this page and update the "Last updated" date at the top. In case of material changes, we may also notify you by email or through a notice in your account area where appropriate.
Your continued use of our website and services after the updated Privacy Policy has been posted constitutes your acceptance of the changes.
Privacy Policy for deutsch-mit-suliman.com
Last updated: [20.11.2025]
1. Who We Are
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website deutsch-mit-suliman.com, create an account, buy our products or use our online courses and services.
The data controller responsible for this website is:
Suliman Abu Ghaida
Oststr. 51d
99867 Gotha
Germany
Email: info@deutsch-mit-suliman.com
If you are located in the European Economic Area ("EEA"), Suliman Abu Ghaida is the controller responsible for your personal data under the EU General Data Protection Regulation ("GDPR").
2. What Information Do We Collect?
We collect information from you when you:
• register on our website or create an account,
• submit a request or support ticket,
• purchase any services or products,
• respond to a survey,
• fill out a form,
• send us photos, testimonials or feedback,
• or otherwise use our website and services.
Depending on how you use our website, we may collect:
• contact details: name, email address, telephone number;
• account details: username, password (stored in encrypted form);
• order and payment data (for example, which products you bought, payment status – payment details are processed by our payment provider);
• communication data: messages you send us by email, forms or support tickets;
• technical data: IP address, device information, browser type, pages visited and similar usage information (often collected via cookies or logs).
You may also visit our site anonymously, but some features (for example, access to courses) may not be available without creating an account.
3. How Do We Use Your Information?
We use the information we collect from you for the following purposes:
• To create and manage your user account.
• To provide you with access to our courses, learning materials and other digital products.
• To process your orders and payments.
• To provide customer support and respond to your requests and support tickets.
• To send you important information about your account, purchases or changes to our services.
• Where permitted, to send you information about similar products or services you have already purchased, or newsletters if you have given your consent.
• To improve our website, services and user experience.
• To protect the security and integrity of our website and prevent abuse and fraud.
• To comply with legal obligations, such as tax and accounting requirements.
By creating an account, logging in, purchasing a product or otherwise using our services, you acknowledge that you have read this Privacy Policy and agree that we process your personal data as described here, to the extent necessary to provide our services and fulfil our legal obligations.
4. Legal Bases for Processing (EEA Users)
If you are in the EEA, we will only process your personal data when we have a legal basis to do so under the GDPR. This will usually be one of the following:
• Performance of a contract:
To create and manage your account, provide access to our courses and digital products, process your orders and payments, and provide customer support.
• Consent:
For example, when you subscribe to our email newsletter or accept non-essential cookies, or when you send us photos/testimonials for publication. You can withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal.
• Legitimate interests:
To protect the security of our website, prevent abuse and fraud, improve our services, and communicate with you about similar products or services you have already purchased, unless you object.
• Legal obligations:
To comply with tax, accounting and other legal requirements (for example, keeping invoice data for the period required by law).
5. How Do We Protect Your Information?
All sensitive payment information is processed securely by our payment provider (for example, Stripe). We do not store your full credit card details on our servers.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their own marketing purposes.
This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you — as long as these parties:
• act only on our instructions, and
• agree to keep this information confidential and protect it in accordance with applicable data protection laws.
We may also release your information when we believe it is appropriate to:
• comply with the law,
• respond to lawful requests from public authorities,
• enforce our site policies, or
• protect our rights, property, or safety, as well as those of others.
Some of our service providers may process your data outside the EEA. In such cases, we ensure that appropriate safeguards are in place (for example, EU standard contractual clauses or adequacy decisions).
7. Cookies and Tracking
Our website uses cookies and similar technologies to:
• keep you logged in and remember your preferences,
• enable basic functions of the website,
• and, where you have given your consent, analyse how visitors use our website and improve our services.
By clicking "Accept", "I agree" or a similar button on our cookie banner, you consent to the use of non-essential cookies as described in this Privacy Policy. You can withdraw your consent to non-essential cookies at any time by changing your browser settings or, where available, your cookie preferences on our website.
Please note that some essential cookies are necessary for the basic operation of the website. If you disable cookies, some features of the website may not function properly.
8. How Long We Retain Your Information
We keep your personal data only for as long as necessary for the purposes for which it was collected, or as long as required by law.
In particular:
• Account data is kept for as long as you have an active account with us.
• If you request deletion of your account, we will delete or anonymise your account data, except where we are required to keep certain information for legal reasons.
• Order and payment data (for example, invoices) are kept for the period required by tax and accounting laws (in many cases up to 10 years).
• Technical log files are kept for a limited time that is necessary for security, troubleshooting and maintenance.
When we no longer need personal data for the purposes described in this policy, and we are not required by law to keep it, we will delete it or anonymise it.
9. Photos and Testimonials
You may choose to send us photos (for example, personal pictures, workplace/study environment photos) or testimonials (written or video statements) about your learning experience.
By voluntarily submitting such material, you:
• explicitly allow us to publish, display, and use this material on deutsch-mit-suliman.com or related platforms,
• allow us to use the material for educational, promotional, and marketing purposes (for example, website gallery, advertising banners, social media posts),
• confirm that you own the rights to the submitted content or have permission to share it.
You also acknowledge that the material may be used without limitation in time, geography, or medium. However, nothing in this section limits your rights under applicable data protection law. Where our use of your photo or testimonial is based on your consent, you may withdraw your consent at any time by contacting us. In that case, we will stop using the material in the future and, where reasonably possible, remove it from our own platforms. Please note that we may not always be able to remove material that has already been printed or shared by third parties.
If you do not agree with these terms, please refrain from submitting such material.
10. Recording and Usage of Online Lessons
Some online lessons or live sessions may be recorded for educational and commercial purposes (for example, to make replays available to students or to create future learning content).
Recordings may include students’ voices, chat contributions and participation. By enrolling in our online courses and joining recorded sessions, you acknowledge that:
• the recordings remain the sole property of our platform,
• we may use the recordings to provide access to course participants and for future educational purposes,
• we may reuse or resell access to the recordings as part of our courses or memberships.
Nothing in this section removes your rights under data protection law. If you are in the EEA, you may object, in certain circumstances, to the processing of your personal data in recordings or request restriction or deletion. We will assess such requests in line with the GDPR and other applicable laws. In some cases, we may need to keep certain parts of recordings for legal or contractual reasons, but we will always try to respect your privacy as far as reasonably possible.
If you do not agree with recordings being made, please contact us before joining the course so that we can discuss possible options. If you do not agree with these terms, please do not enroll in courses that explicitly indicate that lessons are recorded.
11. Children’s Privacy
Children in the United States (COPPA)
We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect any information from individuals under 13 years of age in the United States. Our website, products, and services are directed to people who are at least 13 years old or older.
Children in the EEA
Our services are not directed to children under 16 years of age in the EEA without the consent of a parent or legal guardian. If you believe that a child under 16 has provided us with personal data without such consent, please contact us and we will take steps to delete such information where required by law.
12. GDPR – Your Rights as a User (EEA Users)
If you are in the EEA, you have the following rights in relation to your personal data (subject to the conditions set out in the GDPR):
• Right of access – to know whether we process your personal data and to receive a copy of that data.
• Right to rectification – to request corrections to inaccurate or incomplete data.
• Right to erasure – to request deletion of your personal data in certain situations.
• Right to restrict processing – to limit how we use your data in certain circumstances.
• Right to data portability – to receive a copy of your data in a structured, commonly used and machine-readable format and to transmit it to another controller where technically feasible.
• Right to object – to object at any time to processing based on our legitimate interests, including direct marketing.
• Right to withdraw consent – where processing is based on your consent, you can revoke your consent at any time.
To exercise these rights, please contact us using the contact details below or by opening a support ticket in your account area. We may need to verify your identity before responding to your request.
You also have the right to lodge a complaint with your local data protection authority in the EEA if you believe that your data protection rights have been violated.
13. Account Deletion and Contact
If you wish to delete your account, you can:
• log in to your account and open a support ticket, or
• contact us directly using the email address below.
We will process your request and delete or anonymise your account data as far as we are not legally required to keep certain information (for example, invoice data for tax reasons).
If you have any questions about this Privacy Policy or about how your data is handled, you can contact us at:
Email: info@deutsch-mit-suliman.com
Postal address:
Suliman Abu Ghaida
Oststr. 51d
99867 Gotha
Germany
14. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes in our services or in applicable law.
If we decide to make changes, we will post the updated version on this page and update the "Last updated" date at the top. In case of material changes, we may also notify you by email or through a notice in your account area where appropriate.
Your continued use of our website and services after the updated Privacy Policy has been posted constitutes your acceptance of the changes.